Frequently Asked Questions

eDhanvantari is a comprehensive cloud-based SaaS platform designed for clinic and hospital management. It serves all types of healthcare service providers, functioning not just as a patient management system but as a complete Electronic Health Records (EHR) solution that enables thorough documentation of patient health records.

eDhanvantari is designed for a wide range of healthcare providers including OPD practices, hospitals, polyclinics, pathology labs, diagnostic centers, and ophthalmology clinics offering day IPD services.

eDhanvantari caters to healthcare providers of all sizes. Whether you run a single-doctor OPD practice or a multi-department hospital, we have subscription plans tailored to your specific needs.

Currently, eDhanvantari supports OPDs, day IPDs for ophthalmology clinics, pathology labs, and diagnostic centers. Full hospital IPD and teleconsultation features will be released on April 1st, 2025.

Yes, case papers are fully configurable in eDhanvantari. You can configure visit types and billing workflows according to your specific requirements.

Yes, eDhanvantari includes an advanced analytics suite that provides valuable insights into both patient prognosis and business performance, helping you make data-driven decisions.

An EHR system allows you to create, store, and manage complete digital records of patient health information including medical history, diagnoses, medications, treatment plans, immunization dates, allergies, radiology images, and laboratory test results.

eDhanvantari offers flexible monthly and annual subscription plans. Annual subscriptions provide savings equivalent to two months free compared to monthly billing.

Yes, you can adjust your subscription plan as your practice grows or your needs change. Contact our support team for assistance with plan modifications.

Please contact our sales team for information about setup and onboarding support.

Yes, annual subscriptions are priced at 10 months' cost, effectively giving you 2 months free.

Absolutely. Data security and patient privacy are our top priorities. eDhanvantari is built with 100% compliance with HIPAA (Health Insurance Portability and Accountability Act) and ABDM (Ayushman Bharat Digital Mission) standards.

No. eDhanvantari DOES NOT share your data with anyone. Your patient data remains completely confidential and under your control.

Yes, eDhanvantari fully conforms with the Digital Personal Data Protection (DPDP) Act, ensuring your practice meets all legal requirements for handling patient information.

As a cloud-based system, your data is securely stored on enterprise-grade servers with regular backups, ensuring both accessibility and data protection.

Implementation time varies based on your practice size and customization requirements. Our team will work with you to ensure a smooth onboarding process.

Yes, we provide comprehensive training to ensure you and your staff can effectively use all features of eDhanvantari.

We offer ongoing technical support to address any questions or issues you may encounter while using the platform.

Yes, we can assist with data migration from your existing system. Contact our team to discuss your specific migration needs.

As a cloud-based system, eDhanvantari requires a stable internet connection. A broadband connection with at least 2 Mbps speed is recommended for optimal performance.

Being cloud-based, eDhanvantari can be accessed from any device with an internet connection and a web browser, including desktop computers, laptops, tablets, and smartphones.

No, eDhanvantari is a web-based application that requires no software installation. Simply log in through your web browser.

While you need internet connectivity to access the cloud-based system, your data remains safely stored and will be accessible once your connection is restored.

Full hospital IPD and teleconsultation features are scheduled for release on April 1st, 2025.

Contact our sales team through our website to schedule a demo and discuss which plan best suits your practice needs.

Please contact us to inquire about trial options and product demonstrations.

You'll need to provide basic practice information, practitioner credentials, and billing details during the registration process.